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Home / Shipping & Delivery Policy

Shipping & Delivery Policy

CLICKSTYLE LUXE VENTURES
Effective Date: 11 Aug 2026
Last Updated: 11 Aug 2026

This Shipping & Delivery Policy explains how CLICKSTYLE LUXE VENTURES processes, dispatches and delivers orders placed through clickstyleluxeventures.com. Please read this policy together with our Terms & Conditions and Refund, Return & Cancellation Policy.

1. Delivery Locations

We offer delivery within Ghana where serviceable by our delivery partners.

International delivery may be available for selected destinations. Delivery availability depends on the address, courier coverage, product type, stock availability and operational capacity.

We may decline or cancel an Order if delivery cannot reasonably be arranged. Where applicable, we will notify you and process a refund.

2. Order Processing

Orders are processed after successful payment authorisation and verification.

Processing time is separate from delivery time. Orders may take longer to process during sales, public holidays, weekends, high-demand periods, stock checks or security reviews.

Orders are not processed or dispatched until payment is authorised. Customers may receive order-confirmation and dispatch notifications where available.

3. Delivery Methods

Available delivery options may include:

  • Standard delivery.
  • Express delivery.
  • Local courier delivery.
  • Store or collection-point pickup.
  • International delivery.

Available options, charges and estimated delivery timeframes will be displayed at checkout where possible.

4. Delivery Charges

Delivery charges may depend on the delivery location, order size, weight, courier option and selected delivery service.

Applicable delivery fees will be shown before payment where possible. Free-delivery offers, where available, are subject to their stated conditions.

Additional charges may apply for remote locations, special handling, redelivery, failed delivery, customs or import requirements.

5. Estimated Delivery Timeframes

Delivery estimates are provided in good faith and are not guaranteed unless we expressly state otherwise. Delivery times may vary due to location, courier operations, stock availability, weather, traffic, public holidays, customs clearance and other events outside our reasonable control.

International deliveries may take longer due to customs and local courier processes. CLICKSTYLE LUXE VENTURES is not responsible for delays caused by third-party couriers or circumstances outside our reasonable control.

6. Customer Delivery Responsibilities

Customers must:

  • Provide a complete and accurate delivery address.
  • Provide a valid, reachable contact number and email address at checkout.
  • Ensure someone is available to receive the Order where required.
  • Check delivery details before submitting an Order.
  • Contact us promptly if delivery details need correction.

Address changes may not be possible once an Order has been processed, packed or dispatched.

7. Tracking and Delivery Updates

Tracking details may be provided where supported by the courier. You may receive dispatch, tracking, delivery-attempt or collection updates by email, SMS, WhatsApp or another available communication method. Tracking information may take time to update after dispatch. Please contact support if tracking appears incorrect, inactive or inconsistent with your delivery status.

8. Failed, Missed or Refused Deliveries

A delivery may fail because of an incorrect address, unavailable recipient, refusal, non-collection, unreachable contact details or courier-access restrictions. The courier may attempt redelivery or return the parcel to CLICKSTYLE LUXE VENTURES. Where legally permitted, additional delivery, storage, return or redelivery charges may apply.

Refund eligibility may be affected by reasonable costs incurred because of a failed or refused delivery.

9. Delivery Inspection and Missing Items

Customers should inspect parcels promptly after delivery. Please report damaged packaging, missing items, incorrect items or delivery concerns as soon as possible. We may request your Order details, photos, videos or other reasonable evidence to assess the issue. Claims will be reviewed fairly under our Refund, Return & Cancellation Policy.

10. Risk and Ownership

Risk in Products generally passes to the customer upon delivery, collection or receipt by an authorised person, subject to applicable law. Ownership may remain with CLICKSTYLE LUXE VENTURES until full payment has been received. Keep delivery confirmation, packaging and proof of purchase when raising a delivery issue.

11. International Orders, Customs and Duties

For international Orders, customers may be responsible for customs duties, import taxes, brokerage charges and local fees. These charges are set by the relevant authorities and are outside our control. Customs clearance may delay delivery. Customers are responsible for providing any information or documents required for customs clearance or delivery where applicable.

12. Order Changes and Cancellations

If you need to change or cancel an Order, contact us immediately after placing it. Changes to the delivery address, Products, quantity or delivery method are not guaranteed. Once an Order is packed or dispatched, changes or cancellation may not be possible. Please see our Refund, Return & Cancellation Policy for further information.

13. Delivery Restrictions

Certain Products may have delivery restrictions due to size, stock availability, location, courier rules or legal requirements. CLICKSTYLE LUXE VENTURES may limit quantities or delivery options where reasonably necessary. Delivery may also be suspended during security, weather, operational or public-safety concerns.

14. Liability

We take reasonable steps to arrange delivery of your Order. To the extent permitted by law, CLICKSTYLE LUXE VENTURES is not responsible for delays caused by couriers, customs, weather, traffic, public holidays, inaccurate customer details or events outside our reasonable control. Nothing in this policy limits mandatory consumer rights that apply to you.

15. Policy Updates

CLICKSTYLE LUXE VENTURES may update this policy for delivery, courier, legal, pricing or operational changes. The version available when an Order is placed generally applies to that Order, unless applicable law requires otherwise.

16. Contact Us

For delivery, tracking or shipping support, please contact:

CLICKSTYLE LUXE VENTURES
Website: clickstyleluxeventures.com
Email: info@clickstyleluxeventures.com

Support Email: support@clickstyleluxeventures.com
Business Address: GS-0069-4805, Near Ikem Guest House, Weija, Ase, Nso Nii Danyina-Nse, Accra, Ghana

About Us

CLICKSTYLE LUXE VENTURES is an online fashion and lifestyle destination for women, men, and children. We curate clothing, footwear, and accessories that combine comfort, style, and everyday versatility—helping every customer find pieces they feel good wearing.

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0069-4805, NEAR IKEM GUEST HOUSE, WEIJA, ASE,NSO NII DANYINA-NSE
ACCRA, ACCRA 0069-4805
GHANA
info@clickstyleluxeventures.com

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