CLICKSTYLE LUXE VENTURES
Effective Date: 11 Aug 2026
Last Updated: 11 Aug 2026

CLICKSTYLE LUXE VENTURES uses customer and website data to operate our online fashion and lifestyle store, fulfil orders, improve services and meet legal obligations in Ghana. This policy should be read with our Privacy Policy and Cookie Policy.

1. Types of Data We Use

We may use data relating to:

  • Customer name, email address, contact number and delivery address.
  • Account details, preferences and saved information.
  • Orders, payments, delivery, returns, exchanges, cancellations and refunds.
  • Cart activity, wishlists, browsing behaviour and product interests.
  • Customer-support messages, reviews and enquiries.
  • Device, browser, cookie and Website-usage information.
  • Marketing preferences and campaign interactions.
  • Fraud, security and payment-verification information.

2. How We Use Customer Data

We may use customer information to:

  • Create and manage customer accounts.
  • Process authorised payments and fulfil Orders.
  • Arrange delivery and provide tracking updates.
  • Handle returns, exchanges, cancellations and refunds.
  • Respond to customer questions, concerns and complaints.
  • Verify transactions and prevent fraud.
  • Improve Website performance and the shopping experience.
  • Personalise product recommendations where permitted.
  • Send promotional messages where permitted.
  • Meet tax, accounting, legal and regulatory obligations.

3. E-Commerce Data Usage

We may use shopping information to:

  • Save cart and wishlist activity.
  • Display recently viewed Products.
  • Recommend relevant men’s, women’s, kids’ and lifestyle Products.
  • Manage stock availability and Order fulfilment.
  • Process promotions and discount codes.
  • Prevent duplicate Orders and payment issues.
  • Review delivery performance and failed-delivery cases.

Product recommendations are intended to improve shopping convenience and may not be suitable for every customer.

4. Payment and Transaction Data

Payment information is used to confirm and process authorised transactions. Approved payment providers may process card, bank, mobile-money or other payment details. CLICKSTYLE LUXE VENTURES does not unnecessarily store complete payment-card details. Transaction records may be used for refunds, chargebacks, fraud prevention, accounting, payment verification and dispute handling.

5. Marketing and Communications

Where permitted, we may use information to send:

  • Product updates and new arrivals.
  • Promotional offers and seasonal campaigns.
  • Cart reminders.
  • Back-in-stock notifications.
  • Customer surveys and service updates.

You may unsubscribe from promotional communications at any time. However, we may continue to send essential messages about Orders, deliveries, refunds, account security or legal matters.

6. Analytics and Website Improvement

We may use Website data to:

  • Understand visitor behaviour and shopping journeys.
  • Measure Website traffic and performance.
  • Identify technical problems or slow pages.
  • Improve product pages, checkout and navigation.
  • Measure advertising and campaign performance.
  • Improve security and prevent misuse.

Where appropriate, we use aggregated or anonymised information that does not directly identify individual customers.

7. Data Sharing for Business Operations

We share customer data only where necessary with approved providers, including:

  • Payment processors.
  • Delivery and logistics partners.
  • Website-hosting, IT and security providers.
  • Analytics providers.
  • Marketing and email-service providers.
  • Customer-support tools.
  • Professional advisers, auditors and insurers.
  • Government or regulatory authorities where required by law.

CLICKSTYLE LUXE VENTURES does not sell customer personal data.

8. Fraud Prevention and Security

We may use data to:

  • Detect suspicious payments or account activity.
  • Verify transactions.
  • Prevent unauthorised access.
  • Investigate chargebacks, fraudulent returns or misuse.
  • Protect customers, Website systems and business operations.

We may restrict or investigate activity where fraud, security risks or policy breaches are reasonably suspected.

9. Data Retention

We retain data only for as long as reasonably necessary for the purposes described in this policy. Order, payment, tax, delivery, refund, fraud and dispute records may be retained for longer where required or permitted by applicable law. When information is no longer needed, it may be deleted, anonymised or securely restricted. Limited information may remain in protected backups for a temporary period.

10. User Choices and Rights

Subject to applicable law, you may:

  • Access or correct your personal data.
  • Request deletion of certain information.
  • Object to direct marketing.
  • Withdraw marketing or cookie consent.
  • Request restriction of certain processing.
  • Request a copy of your information where legally required.

We may require reasonable identity verification before responding to sensitive requests.

11. Data Processing in Ghana

CLICKSTYLE LUXE VENTURES operates from Ghana and handles customer data in accordance with applicable Ghanaian privacy and data-protection requirements. Some approved service providers may process limited data outside Ghana where necessary to provide payment, hosting, delivery, analytics or support services. Where required, we use reasonable safeguards to protect that information.

12. Policy Updates

CLICKSTYLE LUXE VENTURES may update this Data Usage Policy for legal, technical, operational or service changes. The latest version will show the updated Effective Date and Last Updated Date. Updates apply from publication unless otherwise stated.

13. Contact Us

For questions about data usage, privacy rights or account information, please contact:

CLICKSTYLE LUXE VENTURES
Website: clickstyleluxeventures.com
Email: info@clickstyleluxeventures.com

Support Email: support@clickstyleluxeventures.com
Business Address: GS-0069-4805, Near Ikem Guest House, Weija, Ase, Nso Nii Danyina-Nse, Accra, Ghana