CLICKSTYLE LUXE VENTURES
Effective Date: 11 Aug 2026
Last Updated: 11 Aug 2026

This policy explains how customers may close an account, request access to or deletion of personal data, and unsubscribe from marketing communications. Account deletion, data deletion and order cancellation are different requests. Please also review our Privacy Policy, Data Usage Policy and Terms & Conditions.

1. Definitions

  • “Company”, “we”, “us” or “our” means CLICKSTYLE LUXE VENTURES.
  • “User” means anyone using the Website.
  • “Customer” means a person who has created an account or placed an Order.
  • “Account” means a customer account on the Website.
  • “Account Deletion” means permanently closing a customer account.
  • “Data Deletion” means deleting, anonymising or securely restricting personal data where appropriate.
  • “Deactivation” means temporarily restricting access to an Account, where this option is available.
  • “Personal Data” means information that identifies or may identify a person.
  • “Order Data” means information relating to Orders, payments, delivery, returns and refunds.
  • “Marketing Communications” means promotional emails, messages, offers and campaigns.
  • “Deletion Request” means a request to close an Account or delete personal data.

2. Available Customer Requests

Customers may request to:

  • Close or delete their customer Account.
  • Access personal data held by CLICKSTYLE LUXE VENTURES.
  • Correct inaccurate account information.
  • Delete certain personal data where legally permitted.
  • Unsubscribe from promotional emails or messages.
  • Withdraw marketing or non-essential cookie consent.
  • Request a copy of personal data where applicable.

3. Account Deletion

You may request Account closure through our official support or privacy contact. We may request reasonable identity verification before processing a request. Account deletion may remove access to order history, saved addresses, wishlists, preferences and other account features.

Before requesting deletion, customers should download or save any information they may need. Account deletion does not automatically cancel an Order that is already being processed, dispatched or delivered.

4. Data Deletion Requests

Customers may request deletion of personal data that is no longer necessary for the purpose for which it was collected. We will assess each request in line with applicable privacy, consumer-protection and legal obligations in Ghana. Depending on the circumstances, information may be deleted, anonymised or securely restricted rather than fully erased.

A request may be refused or limited where retention is required by law or necessary to protect legal rights, prevent fraud or resolve a dispute.

5. Information We May Retain

Some information may need to be retained for:

  • Completed or ongoing Orders.
  • Payments, refunds, chargebacks and fraud prevention.
  • Delivery confirmation and return records.
  • Tax, accounting and audit purposes.
  • Legal claims, disputes or regulatory obligations.
  • Security investigations and misuse prevention.
  • Protected backup and disaster-recovery systems for a limited period.

Any retained information will be protected and used only for the relevant lawful purpose.

6. Marketing Unsubscribe Requests

You may unsubscribe from promotional emails using the unsubscribe link in the message.

You may also ask us to stop promotional SMS, WhatsApp or other marketing messages, where used. Unsubscribing from marketing does not stop essential messages relating to Orders, delivery, refunds, account security or legal notices.

7. Cookie Consent Withdrawal

You may change non-essential cookie preferences through our cookie banner or preference tool, where available. You may also manage or delete cookies through your browser settings. Disabling essential cookies may affect account login, cart activity, checkout, payment and Website functionality. Please see our Cookie Policy for more details.

8. Request Verification

To protect customer data, we may request reasonable information to verify the identity of the person making a request. Verification helps prevent unauthorised access, deletion or disclosure of personal information. We may request additional details where a request is unclear or involves sensitive information. Requests made by an authorised representative may require proof of authority.

9. Request Processing

Submit requests using the official support or privacy email address below. Please include your full name, registered email address, request type and relevant Order or Account details. We will respond within a reasonable period and within any legally required timeframe. If a request is complex or involves a large volume of information, we may need additional time. We will explain if a request cannot be fully completed.

10. Children’s Data Requests

CLICKSTYLE LUXE VENTURES sells products for children, but does not intend to collect children’s personal data without appropriate adult involvement. A parent, guardian or authorised adult may request review, correction or deletion of child-related information. We may request reasonable proof of parental or guardian authority before acting on such a request.

11. Privacy Rights in Ghana

Subject to applicable Ghanaian data-protection law, customers may have rights to access, correct, delete or restrict use of certain personal information. These rights may be limited by legal, tax, security, fraud-prevention, consumer-protection or dispute-resolution requirements. Customers may contact us to raise any concern about their personal data.

12. Account Suspension by the Company

CLICKSTYLE LUXE VENTURES may suspend, restrict or close an Account where there is:

  • Suspected fraud or payment abuse.
  • Unauthorised activity.
  • False or misleading account information.
  • Misuse of promotions, returns or refunds.
  • A security risk.
  • A breach of our Terms & Conditions.
  • A legal or regulatory requirement.

13. Policy Updates

CLICKSTYLE LUXE VENTURES may update this policy for legal, privacy, security or operational reasons. The latest version will show the revised Effective Date and Last Updated Date. Updates apply from publication unless otherwise stated.

14. Contact Us

For Account closure, data deletion or privacy requests, please contact:

CLICKSTYLE LUXE VENTURES
Website: clickstyleluxeventures.com
Email: info@clickstyleluxeventures.com

Support Email: support@clickstyleluxeventures.com
Business Address: GS-0069-4805, Near Ikem Guest House, Weija, Ase, Nso Nii Danyina-Nse, Accra, Ghana